Fttx Remote Restoration (expert) (tier 2)

Job Description:

1. Receive (Complicated issues) FTTx TT from Tier 1 Team.
2. Reform in-depth fault diagnosis and fixing
3. If issue is fixed and services are restored, contact customer to confirm and obtain CC code to close the TT
4. If issue not resolved, open RTTS Ticket with xNOC for support and follow-up till the issue is resolved.
5. Distinguish the fault root cause / multiple repeated fault analysis
6. Provide technical training to Tier 1 
7. Trouble shooting guide development & enhancement
8. Built and maintain knowledge database

Professional Related Working Experience:

1. 3 years above of experience in FTTx networking field
2. xNOC Experience is a plus.
3. Expert and quick in locating the faults.
4. Quick in making decisions when troubleshooting and efficient with sufficient knowledge in related FTTx field (ISP and OSP).
5. Familiar with O&M and xNOC support work flow working with ICMS and RTTS ticketing systems.
6. Must have a clear understanding of the end to end FTTx Network.
7. Excellent communication skills.
8. Sound knowledge about RRC and xNOC procedures and interfaces.
9. Good PC / Windows environment skill.
10. Can work as a Team member or as an individual within the working environment.

Qualification Requirements:

1. Education: Bachelor Degree in Electrical Engineering/Telecommunication Engineering/Computer Science / Computer Engineering or equivalent
2. Language Skills: English (Compulsory) Arabic is a plus.
3. Others: Experience with operator O&M dept or other MS organizations is a plus

Who should apply:

• Must be present in Saudi Arabia on Transferable IQAMA.
• Must have at least 3 years of related experience

Please send your CV's at  jobs_ksa@lcc.com

Remote Restoration (Supervisor)

Job Title: Remote Restoration (Supervisor)
Location: Saudi Arabia


Job description:

1. Supervise the daily RRC FTTx & DSL Tier 1 team operation 
2. Directing the FTTx & DSL Tier 1 team according to the operation flow and procedure.
3. Maintaining the standard as per the operation requirement.
4. Keep record and evaluate the performance of the team and individual 
5. Provide technical support to FTTx & Tier 1 team when needed.
6. Perform proactive service monitoring.
7. Drive for SLA/KPI improvement

Work Related Experience: 

1. Minimum 3-5 years of experience in FTTx  & DSL Networking Field
2. Familiar with first line fault remote diagnostics & remote corrective actions, directing operation staff and performance monitoring
3. Familiar with O&M support work flow working with ICMS ticketing systems.
4. Must have a clear understanding of the end to end FTTx &DSL Network.
5. Excellent communication skills.
6. Good knowledge about Remote Restoration Center processes and interfaces.
7. Good PC / Windows environment skill.
8. Can work as a Team member or as an individual within the working environment.
9. Team leadership capability

Qualification Requirement:

1. Education: Bachelor Degree in Electrical Engineering/Telecommunication Engineering/Computer Science / Computer Engineering or equivalent
2. Language Skills: Fluency in spoken & written English and Arabic is a plus.
3. Others: Experience with operator O&M dept or other MS organizations is a plus

Who should apply: 

- Must be in Saudi Arabia on Transferable Visa.
- Must have at lease 3 years of related experience.


Please send your CV's at  jobs_ksa@lcc.com

Product and Requirement Manager

Location: Riyadh ( Saudi Arabia )

Contract Duration: 6 months ( Extendable)

Manage E2E lifecycle for Business requirements related to:

·        New product and services

·        Modification of existing product and services

·        Customer /user experience improvement initiatives

Main departments to interact with:

·        Marketing (Mobile, Fixed, Digital)

·        Customer Operations

·        Sales

·        Finance

·        Audit

·        Security

·        IT

·        Network

Main activities to be executed during the requirement lifecycle:

1.        Cooperate with business originator to define new requirements, provide preliminary feasibility feedback liaising with technical departments, support originator in preliminary business case definition

2.        Interact with all other impacted business unit to collect all collateral requirements, ensure alignment and avoid conflicts with other requirements

3.        Consolidate Requirement Document and secure approval by all impacted stakeholders

4.        Submit, present and explain Requirement Document to technical departments (solution design teams) and provide all needed clarifications

5.        Support solution design teams in defining the impact analysis acting as SPOC for all business departments

6.        Submit, present, explain to business departments the Solution Design Document, manage reworks with technical teams and secure business approval

7.        Support governance teams in planning activities and in splitting the requirements in different phases/drops according to the right level of business priority to fit technical factories’ capacity

8.        Support technical teams during low level design, development and testing activities

9.        Manage User Acceptance Test sessions to ensure compliancy with requirements

10.     Capacity and Release Planning and Management, to define and maintain IT/NTW/3^rd parties roadmap according to business priorities and factories’ capacity

11.     Overall PM /governance across E2E lifecycle

12.     Monitoring and Analysis of product performance after commercial launch to evaluate gap vs Business Case and define deviation root causes

13.     Solution Design technical background in BSS or OSS Telco area (E2E solution definition, factory implementation coordination..)

Other activities:

1.        Manage relationship with client’s Product House Vice President

2.        Manage Product house team’s capacity to ensure productivity maximization

3.        Plan and manage own and other junior/client team member’s work

4.        Ensure collaboration tool’s update and alignment during the requirement life cycle

5.        Ensure respect of contractual SLAs (time/quality) and empower achievement of contractual success fees

6.        Review and update product life cycle process as needed

7.        Propose and implement efficiency process /template /operating model improvement

Please send your CV's at  jobs_ksa@lcc.com                     

BSS/ OSS ( Business Support Systems/ Operations Support Systems)

Urgently required BSS/OSS consultants for 1 year extendable project in Riyadh.

Experience

• Project Management experience 
• Experience in the delivery of Transformation projects for Telecom Operators 
• Nice to have PMP certification 
• Experience in Telecom industry 
• Experience between 5 and 10 years 
• Good standing: the person will be exposed extensively to the -client and client’s 3rd parties 

Send your CV's at jobs_ksa@lcc.com

Data management Consultant

Position:Data Management

Location: Saudi Arabia 

Contract duration: 1 year ( Extendable )

Nationality: All

Experience:

• Experience in data governance, data profiling, data stewardship.
• Average seniority, at least 4-5 years. We can also consider profiles with higher seniority.
• Good ability in problem analysis: from data issues it will be needed to identify the root causes and the possible solutions to fix
• Skills in SQL, PL/SQL.
• Preference for skills in IBM Infosphere Master Data Mgmt tool.

Please send your updated CV's at jobs_ksa@lcc.com

Senior consultant to manage their Small Cell networks (eg, WiFi offloading, Femto, IBS).

Description

• You must have experience in developing RF plans, neighbor plans and configuration data for site integration.
• Work with multi -channel networks (RF/BSS/TX/Fiber/Core/Power) and manage coverage and capacity scope, reviewing/approving designs.
• You goal will be to ensure the effective planning and implementation of various aspects of Radio Frequency network design and ensure that the relevant design standards are maintained for IBB scope.
• Ensuring that frequency assignment is done effectively as per the requirements of each region in coordination with Wireless Access Design.
• Prepare Request for Proposals (RFP) documents and evaluates tenders/Selects vendors based on the tendering process.
• Conduct surveys and site visits to identify site issues, coordinates site owner contracts, performs site acceptance and handover.
• Performs telecom and civil coordination, review and approve ACR/NCR, report progress and updates database.
• Follows up of the Project Implementation Plan.

Who should apply

Must have at least 4 years experience in the related field.

Send your updated CV's at   Jobs_ksa@lcc.com

Transmission Design Expert

Position: Transmission Design expert
Location: Riyadh

Responsibilities

• Knowledge of NE tools
• MOP doc design expert
• Knows about Huawei SDH/DWDM equipment
• Knows whole process of job submission in STC premises.

Who should apply. 

• Must have related Huawei Experience at 2 years. 
• Transferable Visa is must. 
• Immediately Available. 

Kindly send your CV's at jobs_ksa@lcc.com, Please don't apply of you don't have relevant experience.